Polski Bus was bought by Flixbus earlier this year and unfortunately In consequence it means a downgrade of their services for for wheelchair travelers. Traveled with Flixbus twice this year and I’ll update all information very soon.
Recently I had a chance to travel by coach with Buseireann which operates in Ireland and PolskiBus which covers services mainly in Polish cities but also some places in Germany (Berlin, SXF Airport), capital of Czech Rep. (Prague), capital of Slovakia (Bratislava), capital of Austria (Vienna), and capital of Lithuania (Vilnius).
General info about reservation system used as a common practice across other EU countries.
The wheelchair spaces on board buses and coaches allow a floor space of 1,200mm (length) by 700mm (width) in which to accommodate a wheelchair. The wheelchair accessible coaches in the Bus Éireann fleet are fitted with a hydraulic wheelchair lift that has a safe working load of 300kg. It is important to note that the weight to be lifted include the wheelchair, its occupant and any other baggage to be lifted. A wheelchair customer wishing to travel on these coach services must book 24 hours in advance of his/her journey as this guarantees a place on-board for a wheelchair user as Bus Éireann has to remove two seats from its coaches in advance of departure so that a wheelchair space can be facilitated on-board.
The first type of coach can board wheelchair travellers using a lift (I have never had a chance to use it yet) and the second type has a ramp at the front and one place for a wheelchair right behind the entrance of the coach. You will need to ring or e-mail a local bus station at least 24h prior to the planned trip to make a reservation.
More information from buseireann website:
Accessible Coach Services
The following coach routes only are now accessible for wheelchair users:
- Waterford to Cork, Route 40
- Galway to Ballina (station-to-station only) Route 456
- Galway to Athlone (station-to-station only) Route 20 & 430
- Navan to DCU via Dublin Airport (accessible stops at Collins Avenue/DCU, Dublin Airport, and Navan) Route 109a
Our current selection of accessible coaches only have one wheelchair space, which means we cannot guarantee the space will be available so please notify your local Bus Station by telephone, 24 hours in advance of your journey and a reservation will be made for you.
|Bus Station, Athlone.||(090) 6484406|
|Bus Station, Ballina, Co. Mayo.||(096) 71800|
|Bus Station, Parnell Place, Cork.||(021) 4508188|
|Bus Station, Galway.||(091) 562000|
|Bus Station, Waterford.||(051) 879000|
|Bus Station, Busáras, Dublin||(01) 8366111|
Bus Éireann – catering for people with disabilities <<< Click for more information
With PolskiBus I had a pleasure to travel in two types of coaches. The first one has a wheelchair place at the front of the coach right beside a driver and three seats behind. When making a reservation and using a batery operated wheelchair make sure to let them know so that they will remove the front seat beside the driver (check the photo) or provide a different coach. Luckily my wheelchair was narrow enough to squeeze in between that seat and steps (65cm) and I could easily transfer to one of three seats behind the driver. (wheelchair then is placed in a luggage compartment)
The second type of coach has a wheelchair place in the middle of the bus and you have to roll in by second door located also in the middle. There are 4 seats (2 rows) easily foldable to make a room for a wheelchair.
Please call us on 00 48 22 417 62 26 (calls charged at standard rate) or send us an email to: firstname.lastname@example.org no later than 3 working days before you want to travel and explain to our customer service agent the date, time and where you want to travel to.
Polski Bus – Passengers with Disabilities <<< Click for more information
In both cases a ramp is used to get onto the coach and your wheelchair is securely attached and strapped for the time of travel. (except if you transfer to the seat in the 1st type of the bus).